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Emotional Intelligence: How hard should I Push?

How hard should I Push? When feeling overwhelmed and stressed, work is often one of the things that add to the load. When we are faced with a situation, decision or interaction which could threaten our own personal needs, wants and desires – we often feel...

Boost confidence and productivity with strategic goalsetting.

Welcome to the year of perfect vision – 2020! It’s the start of a new decade and the ‘perfect vision’ catchphrase has been lurking around every corner. If you haven’t been bombarded with it yet, get ready! We assume that 20/20 vision is ‘perfect’ vision...

Use Effective Problem Solving and Decision-Making to increase profitability

“Everything in business is about providing a solution to a problem,” says Stephen Barnes from Byronvale Advisors. “You need to ensure that your organisation adequately solves a problem that your customers have, and are able to, find ways to fix issues or...

Are your employees selling you their time or their productivity?

A recent survey, conducted by Universum SA, released in June 2019, surveyed 20 000 professionals across industries, such as business and commerce, technology and engineering, showed that professionals rated job satisfaction a 6 out of 10. This essentially...

Using the Eisenhower Decision Matrix to orientate all employees to get onboard with time management skills

Using the Eisenhower matrix as shown below is a fast, reliable and accurate manner to orientate all employees to get onboard with time management skills. How To: Start by understanding each of the 4 quadrants yourself. Quadrant ONE is for tasks that ARE...

Advantages & Disadvantages of Diversity in the Workplace

Workplace diversity refers to the differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, education, background and more. Diversity not only involves how...

Calming down an angry person with the LER Technique

We all have been on the other end of that phone call. Where an angry client is rude to you the minute you introduce yourself and no matter how many times you apologise or how hard you try, they just will not calm down. So how do you calm down an angry...

Can Soft Skills Be Trained Online?

So, this month we want to delve deeper into the often understated and therefore under-trained topic of soft skills. 92% of talent professionals and hiring managers agree that candidates with strong soft skills are increasingly important [A]. While...

The DESC method – how to get somebody to change their behaviour:

Each month we will be sharing a "How to Tip" with you. These are golden nuggets we have gathered in our years of facilitator-led training interventions, we use them in our own lives, and yes, they do work. This month we will look at how you get somebody to...

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